AddTapi.NET has been updated to 5.1

Our computer telephony library AddTapi.NET has been updated to version 5.1. You can download the demo version from www.traysoft.com. To upgrade the purchased version of AddTapi.NET please send your serial number to devtools@traysoft.com.

Version 5.1 is a small update that adds TapiLine.SetupForwarding method for setting up call forwarding and do-not-disturb on the line.

This update also contains workarounds for non-standard behavior of Aastra TSP in some configurations.

AddTapi.NET 5.0 is available

New version 5.0 of our computer telephony library AddTapi.NET is available for download from www.traysoft.com. To upgrade the purchased version of AddTapi.NET please send your serial number to devtools@traysoft.com. Here is a list of new features in AddTapi.NET 5.0:

Conference call support

AddTapi.NET 5.0 adds support for conference calls with three or more parties. The application can use TapiLine.SetupConference or TapiCall.CompleteTransfer resolved as a 3-way conference to setup a conference call. Additional parties can be added to the conference using TapiCall.PrepareAddToConference and TapiCall.AddToConference methods.

Audio playback and text-to-speech in Windows service applications

This version includes new audio engine that supports audio playback and text-to-speech in applications that run as a service. With AddTapi.NET 5.0 you can develop Windows services that play .wav files and speak to the callers using text-to-speech. Both TapiCall.Play and TapiCall.Speak can be used in Windows service applications without any problems.

Line device state information

New version adds TapiApp.LineDeviceState event that fires when the state of the line device changes. The application can use this event to find out when the line goes out-of-service and back in-service (TapiLineDeviceStatus.IsInService property), when the line is connected/disconnected to TAPI (TapiLineDeviceStatus.IsConnected property) or when the message waiting indicator turns on/off (TapiLineDeviceStatus.IsMsgWaitOn property).

Device-specific information about the line status

Version 5.0 adds TapiLineDeviceStatus.DeviceSpecificInfo property to obtain device-specific information about the line status. Avaya IP Office system uses this property to provide a lot of additional information about the line/extension, including call forwarding/DND information, number of read/new voicemail messages, user login information and much more. Please contact us for more information and we will provide a code sample that shows how to use this feature of the Avaya IP Office phone system.

Separate assemblies for .NET 4.x and .NET 2.0/3.x

Starting from version 5.0, AddTapi.NET assemblies located in the installation folder are compiled for .NET 4.0 and will not work with earlier versions of .NET Framework. If your application is targeting .NET 2.0 or 3.x, please reference Traysoft.AddTapi.dll located in the NET2 folder of your AddTapi.NET installation.

Other small fixes and improvements

– Incoming calls were reported as outgoing on some phone systems with non-standard TAPI drivers.

– Implemented a workaround for outgoing calls on Tadiran Coral IP PBX. The TAPI driver for the Coral system does not list any addresses that support outgoing calls and AddTapi was showing an error.

– Version 5.0 uses 8kHz 16-bit audio format on Avaya IP Office for better audio quality.

TapiApp.OutgoingCall event was not fired when establishing dial-up connection.

AddTapi.NET 4.0 has been released

Yesterday we released new version 4.0 of our telephony library AddTapi.NET. You can download the demo version of AddTapi.NET from www.traysoft.com. To upgrade the purchased version of AddTapi.NET please send your serial number to devtools@traysoft.com. Here is what’s new in AddTapi.NET 4.0:

Call pickup

AddTapi.NET 4.0 adds TapiLine.Pickup methods to pick up a call ringing on another extension. These methods can also be used to pick up a call-waiting call. TapiAddress.SupportsPickupCallWaiting property indicates if the telephony hardware supports call-waiting call pickup.

Call forwarding support

The application can use TapiAddress.GetForwardingInfo() method to obtain call forwarding information for the address. Forwarding information describes when incoming calls are forwarded and the destination number(s) for call forwarding. New TapiAddress.ForwardModes property describes forwarding modes supported by the telephony hardware. AddTapi.NET fires ForwardingInfo event when call forwarding information changes.

Device-specific information for calls, lines and addresses

New version adds TapiCall.DeviceSpecificInfo, TapiLine.DeviceSpecificInfo and TapiAddress.DeviceSpecificInfo properties allowing applications to obtain device-specific information about calls, lines and addresses.

TAPI re-initialization

AddTapi.NET 4.0 fires ReInit event when TAPI requires re-initialization. The application can handle this event to shutdown and re-initialize its use of TAPI without application restart. This is especially useful for long-running TAPI applications and services.

DTMF digit generated event

Version 4.0 adds Generated event that fires when DTMF digit generation has terminated. The application can use event arguments to find out if the generation was completed successfully or if it was canceled.

Obtaining existing calls

When the application opens a line for incoming calls, version 4.0 checks for existing calls on the line and adds them to the TapiLine.Calls collection. AddTapi.NET 4.0 also obtains call information and call state for all existing calls automatically.

Other small fixes and improvements

– Added OutOfOrder, Forwarded, Pickup, Cancelled and BadAddress to the TapiDisconnectMode enumeration to provide more information about the reason for call disconnect.

– Improved compatibility with NeoSpeech and Scansoft Text-to-Speech engines.

– Added TapiLine.ProviderInfo and TapiLine.SwitchInfo properties.

– New MonitorTones flag in TapiAddress.CallFeatures indicates if TapiCall.WaitForSilence(Int32, Int32) is supported by the telephony hardware.

– Fixed “Cannot find a request that matches reply message” errors that were occurring with some telephony hardware.

– Fixed an error with SIPTAPI telephony service provider.

– Fixed a problem with non-directed TapiCall.Park(String) on some systems.

PhoneTray Pro 1.1

We just updated PhoneTray Pro to version 1.1.0. Open PhoneTray Pro and click Help -> Check for Updates. PhoneTray will say that the update is ready to be installed. Click on that text and select Install Now to update your version of PhoneTray Pro.

This version added wildcard support when blocking by caller’s name. You can use * to indicate a wildcard. For example:
ABC* will block all names that start with Abc, such as ‘Abc Cleaning’ or ‘Abc Marketing’
*FORD will block all names that end with Ford, such as ‘Main City Ford’ or ‘Country Ford’.

We also fixed PhoneTray crash when attempting to play broken .wav files.

Enjoy!